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Surge backlight too dim.

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‎03-02-2016 00:54

‎03-02-2016 00:54

After hours of research I decided on the Fitbit Surge. So last night I opened it up with such anticipation.
This morning I'm returning it as the backlight is so dim. It's bloody awful to be honest and I have to focus on it for seconds before I can see the readings.
Surely Fitbit need to address this?
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‎03-03-2016 03:37 - edited ‎03-03-2016 03:38

‎03-03-2016 03:37 - edited ‎03-03-2016 03:38

Hello @David8732 and welcome aboard to our community. By default the light of the Surge is not too bright since the intention is that has a matte contrast. But if you are not able to see anything or is too difficult try with a restart. I'm sure this will do the trick if your tracker is not working properly.

 

Hope this helps and keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎03-09-2016 11:31

‎03-09-2016 11:31

For some reason, Surge screen is easy to see outside, which is the most important thing.  I love that it gives all the information I want on one screen, that it picks up GPS very quickly, and that it looks great.

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