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Surge band breaking

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‎09-26-2016 15:12

‎09-26-2016 15:12

The band on my surge started to bubble below the face of the watch and just above the face it started to peel. It has never gotten wet and I may sweat a lot while running and working out. Just called customer service and spoke with Miguel. He was very helpful and since I am well within my warranty (bought in January 2016) they are sending me a replacement.
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‎09-27-2016 05:36 - edited ‎09-27-2016 05:37

‎09-27-2016 05:36 - edited ‎09-27-2016 05:37

It's great to see you in the Community @Scolz12! I'm very glad to hear our Customer Service team was able to assist you to get back on track with your Surge. 

 

As soon you receive your replacement, please follow the steps on this page to setup your new Surge. Smiley Happy

 

Let me know if you have any questions, have a great day! Smiley Very Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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