Surge battery problem

[Dubstar76]

Hi All,

My Surge battery lastes about 30 hours max, before it completely dies!

Its a warranty replacement one and I’ve worn it for 6 weeks, but having done a full 24hr charge out of box, I have to recharge it every night. 

I didnt have to do to do this with my old Surge, that would last 4-5 days between charges.

i think my original Surge is now outside the 2 year warranty period and now the replacement is faulty! 

I’m guessing Fitbit won’t replace a replacement?

[WendyB]

The warranty is here and goes from the time you bought the original

https://www.fitbit.com/legal/returns-and-warranty

See if any of these steps help

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291