Surge charging issues

[vashstrife]

My Fitbit surge is having some charging issues lately.

If dead and I plug it in, it says it has about 80% battery, but it still dies after a few minutes.

If I turn it on not plugged in, it will be at zero charge and stay there after being plugged in.

The charging icon always appears when plugged in, and regardless of  how many times I sync my app always says it's fully charged.

I have the latest firmware also.

What do?

[WendyB]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?cu=1