03-23-2020 15:16
03-23-2020 15:16
My surge died. I tried plugging it in and the Fitbit arrow displayed, but quickly died. I’ve switched chargers and now there’s 2 tiny lines appear horizontally. I’ve cleaned the surge and still nothing.
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Best Answer04-18-2020 03:23 - edited 04-18-2020 03:23
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04-18-2020 03:23 - edited 04-18-2020 03:23
Normally for a rechargeable battery, yes.
Lithium batteries do not like having their level below 30% or above 80% for extended periods of time.
The Surge was released in December of 2005
03-23-2020 20:18
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03-23-2020 20:18
They dont last forever. How old is it?
You can try these steps but it sounds like it wont work
If it doesn't work then its time to let it RIP
Wendy | CA | Moto G6 Android
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03-24-2020 09:34
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-24-2020 09:34
How long was the battery dead and how long has it been charging. Are you using your phones walk wort..
04-17-2020 15:43
04-17-2020 15:43
I’ve just tried to charge my Surge after probably 4 years of not being used. When it’s plugged in it shows full battery and features are all working but as soon as not connected to power it shows nothing. Does this mean the battery is cactus?
Best Answer04-18-2020 03:23 - edited 04-18-2020 03:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-18-2020 03:23 - edited 04-18-2020 03:23
Normally for a rechargeable battery, yes.
Lithium batteries do not like having their level below 30% or above 80% for extended periods of time.
The Surge was released in December of 2005