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Surge display getting stuck

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‎09-04-2017 18:42

‎09-04-2017 18:42

After a run, the button to go to the run summary isn't working and it stays stuck on the the timer screen until I turn the Surge off and back on, which takes me back to the clock and then my run isn't recorded.  Any ideas how to fix this?

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‎09-04-2017 21:28

‎09-04-2017 21:28

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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