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Surge display no swiping

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‎07-25-2017 05:27 - last edited on ‎07-29-2017 09:26 by Moderator Alum

‎07-25-2017 05:27 - last edited on ‎07-29-2017 09:26 by Moderator Alum

Hallo I can not change the display. I am not a computer wizard. So i hope some one can help me. I only can work withe fit bit surge when it is on the regular display. When it is on the other display I cannot change it

 

Moderator edit: Clarified subject

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3 REPLIES 3

‎07-25-2017 08:24

‎07-25-2017 08:24

By display do you mean the watch face? If so there are four different ones, none of which I'd describe as "Regular" Other than that you just have to swipe the screen to change to various tracking displays. 

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‎07-26-2017 00:36 - last edited on ‎07-29-2017 09:19 by Moderator Alum

In response to Tony-B

‎07-26-2017 00:36 - last edited on ‎07-29-2017 09:19 by Moderator Alum

Yes I mean the watch face and swipen does not function

 

Yes I mean the watch face and swipe does not function.

 

This morning I discovered that the watch was empty and that I had to reload it.
Whil I was looking at it I saw that the watch face was as useual (I think this is written wrong).
So I now have a solution, yust let it go empty and than reload. It is not the solution I want, because I want to do it on te right way.

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‎07-29-2017 09:07 - edited ‎07-29-2017 09:09

In response to Tony-B

‎07-29-2017 09:07 - edited ‎07-29-2017 09:09

Hi @Tiela! Please receive a warm welcome to the Fitbit Family!  @Tony-B It's great to see you participating in our Community!

 

Thanks for giving those details about the troubleshoot you did, but if you're facing issues with your Surge screen and it is not swiping right o left please try the steps given in this post, since it has been helpful to other users! In case that this doesn't help you might consider contacting our Support Team. You can let me know so I can give you a hand with that!

 

See you later! Woman Happy

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