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Surge distance tracking

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‎08-17-2017 17:58

‎08-17-2017 17:58

Hi! I've just recently swapped from a fitbit charge 2 to a fitbit surge. I don't know if it's a glitch or what, but my surge has shown me a few times that I've hit my daily target of 10km when I haven't even done that amount of steps (it usually takes me approx 16,000 steps to reach 10km target). Anyone else experiencing this?

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1 REPLY 1

‎08-18-2017 04:05

‎08-18-2017 04:05

Have you made sure your stride length is correct? I often find that when I swap from one device to another, some of the settings go back to the default. If it is overestimating your stride length, you would reach 10km with fewer steps.

Hilary | UK

Charge, Aria, iPhone 4s, Mac

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