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Surge does not charge very well

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‎11-20-2017 09:20 - edited ‎11-20-2017 09:22

‎11-20-2017 09:20 - edited ‎11-20-2017 09:22

I have had my Fitbit surge since March 2017 it has always been difficult to charge as charger tends to wobble Recently it has got worse failing to charge How can this be resolved I've asked for a new one to be sent out I only get patronising responses Please help. 

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2 REPLIES 2

‎11-20-2017 09:17

‎11-20-2017 09:17

I have had my Fitbit surge since March 2017 it has always been difficult to charge as charger tends to wobble Recently it has got worse failing to charge How can this be resolved I've asked for a new one to be sent out I only get patronising responses Please help. 

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‎11-20-2017 10:33

In response to Roooooooooooof

‎11-20-2017 10:33

Only way to get a replacement is by Contacting support

 

Keep replying to the case you already have open

 

 

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Wendy | CA | Moto G6 Android

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