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Surge - gift

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‎12-21-2017 09:10 - edited ‎12-21-2017 09:11

‎12-21-2017 09:10 - edited ‎12-21-2017 09:11

How long is the warranty? I purchased this as a gift for a friend as a Small and I should've purchased a Large. 

Also, I don't have the receipt. It was purchsed through my mobile carrier's store.

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1 BEST ANSWER

Accepted Solutions

‎12-21-2017 12:21

‎12-21-2017 12:21

The warranty is here

https://www.fitbit.com/legal/returns-and-warranty

 

When did you buy it? There is a 45 day return period. But I'm sure they would want the receipt.

 

You can try and take it back to where you bought and see if they will help as well

But they will probably want the receipt as well

 

You can try support

http://help.fitbit.com/?cu=1

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎12-21-2017 12:21

‎12-21-2017 12:21

The warranty is here

https://www.fitbit.com/legal/returns-and-warranty

 

When did you buy it? There is a 45 day return period. But I'm sure they would want the receipt.

 

You can try and take it back to where you bought and see if they will help as well

But they will probably want the receipt as well

 

You can try support

http://help.fitbit.com/?cu=1

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer