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Surge incorrect time

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‎06-21-2016 07:54 - last edited on ‎06-23-2016 06:57 by Moderator Alum

‎06-21-2016 07:54 - last edited on ‎06-23-2016 06:57 by Moderator Alum

my surge shows the wrong time after been in the box for 7 days . recherged it but it is 6 hours behinf it will not syncronize.

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2 REPLIES 2

‎06-22-2016 08:21

‎06-22-2016 08:21

Recharhing will ony charge the battery, to reset the time you'llneed to do a sync.

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‎06-23-2016 07:15

In response to Rich_Laue

‎06-23-2016 07:15

Hello @linta welcome to the FItbit Community! 🙂 I moved your post to the Surge board since it's more related to the topic. As @Rich_Laue mentioned once you sync your tracker the time will update. If you are having issues syncing please troubleshoot as instructed here. 

 

Let me know how it goes! 😉 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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