Surge is lost... Possibly dead

[Jfreyberger]

I just bought a surge last month, and it fit well initially but the band got much looser and i'd think it was on tight but then it would slip off frequently. Well I can't find it anymore, I think the battery is dead. So the measures that were suggested don't really work...could it tell me where it was each time it synced? Or anything? This was a huge splurge for me and this makes me really sad

[MaginB]

Hey there @Jfreyberger! Welcome to the Fitbit Community! 

It's sad to hear that your Surge got lost let me help you out, follow these instructions to try to find it. 

• Check your dashboard to see the last time your tracker synced. If it synced recently, that means it is within 15-20 feet of a computer with the Fitbit Connect software installed and a dongle plugged in. 
• Look near your laundry if you use a clip-on tracker. Many customers find that these trackers wind up in the dirty clothes pile.
• If your Fitbit tracker is connected with a mobile device, take that device to the area where your tracker may have been lost and watch for a sync. (To initiate a sync, tap your tracker name at the top of the mobile dashboard and then tap Sync Now.) If a sync happens, you know the tracker is nearby.
• Try using a Bluetooth locator app. For iOS you can try LightBlue - Bluetooth Low Energy. For Android you can try Bluetooth Finder.

If you still can't find your tracker I recommend you contacting the Support Team you can also check the warranty. 

Hope it helps! Let me know how it goes :). 

[Catbossness]

Look around your bed maybe if you made your bed or look around places you done chores around

[Jfreyberger]

Well it said it synced a few times during the day...when i was several
miles away from my fitbit! I went to crawl into bed and it came tumbling
out of my blankets...lol its a good thing i waited a day to wash them! So
im not so sure i trust the software, which is kind of disturbing...thanks
for the input!

[VivisFitbit]

Hi there @Jfreyberger,  I'm glad to know that you found your Buddy! It's totally strange that it was syncing when you were away from it .  Another Surge in the range maybe? The good part is that you're back on track. 

Happy stepping!