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Surge is not Syncing

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‎03-22-2017 13:13 - last edited on ‎03-23-2017 05:23 by Moderator Alum

‎03-22-2017 13:13 - last edited on ‎03-23-2017 05:23 by Moderator Alum

My surge will not sync until I bring up my page even tho I have it set to sync continuously 

 

Moderator edit: Clarified subject.

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‎03-23-2017 05:22

‎03-23-2017 05:22

Hi @Hsutton, welcome. It's great to see that you've visited the Fitbit Community! Cat LOL

 

In order to help your little buddy to keep syncing with no hassle, please check if you have updates on your phone and in your Fitbit App. I'd suggest this syncing workaround in case that you haven't do so. What model of phone are you using? Take a look of the syncing requirements too.

 

Please let me know if this works! Smiley Happy

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