help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Surge is running beyond the limit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-05-2016 01:11

‎04-05-2016 01:11

Surge is running beyond the limit of my speed

Best Answer
0 Votes
1 REPLY 1

‎04-06-2016 10:10

‎04-06-2016 10:10

Welcome to the Community @Vijay1234567. If your Surge is not being accurate, I recommend Restarting it and to obtain a more accurate result you can update your stride length by following These Steps. If by doing this you keep having wrong information, feel free to contact our Support Team.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes