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Surge not charging

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‎10-10-2019 04:35

‎10-10-2019 04:35

Hi all

just looking for a bit of info

ive had my surge for over 3 years now but today it has just went blank not charging...

at first it came up up a wee battery logo with the acclamation mark n now nothing at all

any ideas?? Is it the charging cable or maybe a new tracker I need?

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‎10-10-2019 20:58 - edited ‎10-10-2019 20:59

‎10-10-2019 20:58 - edited ‎10-10-2019 20:59

Welcome to the forums!

 

I sorry but it sounds like it is dead. May it RIP.

Pretty much what happened to mine close to the 4 year mark. It served me well and I was very sad it died. I loved my Surge and still miss it 😐

 

But do contact support. Use help link at top of forum. They do offer a discount towards a new model

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎10-10-2019 20:58 - edited ‎10-10-2019 20:59

‎10-10-2019 20:58 - edited ‎10-10-2019 20:59

Welcome to the forums!

 

I sorry but it sounds like it is dead. May it RIP.

Pretty much what happened to mine close to the 4 year mark. It served me well and I was very sad it died. I loved my Surge and still miss it 😐

 

But do contact support. Use help link at top of forum. They do offer a discount towards a new model

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎10-10-2019 23:04

In response to WendyB

‎10-10-2019 23:04

Thanks Wendy 

yeah they offered a discount to a new tracker it helps a lot that, just don’t know what one to get as I loved the surge lol 

 

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