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Surge not compatible with Samsung Note 5

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‎01-30-2016 18:34

‎01-30-2016 18:34

I just upgraded my S3 to the Note 5 and it is not a compatible device with the Surge according to troubleshooting. This devastates me! Plans to upgrade compatibility?
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‎01-30-2016 18:58 - edited ‎01-30-2016 18:59

‎01-30-2016 18:58 - edited ‎01-30-2016 18:59

@missie7293

 

It hasn't been added to the list yet and I don't see it being added anytime soon unfortunly. I would assume they would have added it by now. Maybe when the Blaze comes out they will add new devices?

 

Seems like you just need to wait and use a PC/Mac/Tablet in the mean time if you have one.

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‎02-03-2016 05:22

‎02-03-2016 05:22

Have you tried pairing it to the note 5 someone else on the forum said the same thing and another person replied they had the note 5 and it was paired and working. Try and see.
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‎02-03-2016 17:34

‎02-03-2016 17:34

I have the Sprint Galaxy Note 5, and it works perfectly. It's not listed as compatible though. What problems do you have?
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‎04-05-2016 15:09 - edited ‎04-05-2016 15:47

In response to Apis

‎04-05-2016 15:09 - edited ‎04-05-2016 15:47

Hello there guys! The devices you're referring, hasn't been fully tested and listed as supported. It wouldn't hurt if you try to set your Surge with your Samsung Note 5 or your Samsung Galaxy Note 5. Personally I have a Samsung Ace 4, and it's been syncing and call/text notifications are working fine. Depending on your device, I think that all features may or not be fully functional.  Keep an eye on your Supported Devices list for any update we may have! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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