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Surge setup

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‎03-30-2016 17:33

‎03-30-2016 17:33

It started with it would not sync, I deleted the surge to try to start over again, but when im typing in the code that shows up on the surge it would not work. Deleted the app on iphone 6s and tried to start over but cant now log in to my account on the app? Hopeful that some ones now how to fix it ?

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‎03-31-2016 06:27

‎03-31-2016 06:27

 Hello, @lysnils! Welcome to the forums! Please try to reboot your phone, then please check on your App store if your Fitbit App is running the latest version, after checking all this please try to restart your Surge at least 3 times in a row. Then follow the set up process again. This should do the trick. For more information of setup and update App version click here.  

 

Let me know how it goes.

Solange | Community Moderator, Fitbit
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