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Surge sleep stages request

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‎04-28-2018 00:40

‎04-28-2018 00:40

I have the Fitbit surge which I love , but I would love the sleep stages that is now available with the cheaper models. Why can’t the surge have the same? Will there be an update in the further for this? 

Many Thanks 

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3 REPLIES 3

‎04-28-2018 02:19

‎04-28-2018 02:19

Hi, @Winegoddess79, unfortunately the Surge is no longer one of Fitbit's currently available trackers.  Once a tracker is discontinued Fitbit will continue to support it as long as there are still users with that tracker, however these trackers only receive important security updates.  Fitbit do not continue to develop new features for discontinued trackers.

Sense, Charge 5, Inspire 2; iOS and Android

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‎04-28-2018 02:25

In response to Julia_G

‎04-28-2018 02:25

Thank you for your reply, slightly sad that I won’t get this feature, but I’m sure I will live. I hadn’t realised that the Surge was discontinued. 

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‎04-28-2018 02:50

In response to Winegoddess79

‎04-28-2018 02:50

@Winegoddess79, Fitbit have moved towards having all trackers having replaceable bands which is why they are no longer selling the Surge.  Otherwise I agree it is a great product. 

 

Hopefully yours will last a good long time (after two and a half years mine is still going strong), but when you are ready for an upgrade there are some really nice new Fitbits with lots of extra features.

Sense, Charge 5, Inspire 2; iOS and Android

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