I received a replacement Surge just under a year ago due to the band bubbling and coming away from the frame. Unfortunately it is happening again, it's not as bad as last time as yet but I know what the future holds for it. I have also done some reading and have seen it is a known issue with the Surge. Last time I spoke to someone online but can only see an email option for support (other than using twitter).
Is that my only option? I swear there was an online chat function back then?
