Surge stuck in update mode

[Ben2051]

My Surge is stuck in update mode. Is there anyway to get it out of update mode?

[HeydyF]

Welcome to the Community @Ben2051! no worries, if your Surge seems to be stuck on the update process, let me suggest you to perform a restart of it by following the instructions on @MeylinP post. Then try to update it again. 

Let me know how it goes!  

[Somjit]

About 2 hours ago I got a brand new surge and following the setup instructions it has now stuck in firmware update. No restart as mention in one post has helped me. It has now been stuck for over 1 hour. What should I do?

[HeydyF]

Hey hey hey @Somjit, let me give you a warm welcome to the Community! don't worry, I think this could be fixed by setting up your Surge as a new device on your Android phone. Just follow the instructions on this post to do so. 

Let me know if that works!