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Surge synching, but time still wrong

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‎12-29-2016 18:22

‎12-29-2016 18:22

I recieved my Surge as a gift in the US, and when I travelled abroad to Japan, the watch synched to my iPhone properly (steps/distance and even the proper timezone) but the tracker's still showing US time. The iPhone's showing the proper time, the Surge is showing Tokyo timezone, but no amount of resetting app, phone, or tracker will get the tracker to show Japan time (it's still showing the US). Any insight?

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2 REPLIES 2

‎12-29-2016 19:42

‎12-29-2016 19:42

I forced the time to a different zone, then to Tokyo, and it finally synced. Wish this would happen automatically.

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‎01-22-2017 09:24

In response to Matt1233

‎01-22-2017 09:24

@Matt1233 Thanks for joining us!  Sorry to hear about your difficulties updating your tracker's timezone and thank you for posting what you did to correct the issue as this may help other members in the same situation.

 

I'll be around!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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