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Surge time won't sync

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‎10-15-2017 05:36

‎10-15-2017 05:36

Flew to West Coast last week. Surge automatically adjusted time zones when I synced. Problem is I returned home and Synced several times and even let the battery die but time remains on Pacific time. The rest of the data syncs just fine. Very annoying as my watch function is constantly 3 hours behind. 

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6 REPLIES 6

‎10-15-2017 06:43

‎10-15-2017 06:43

@dtoz Try doing a restart. Press and hold the left and lower right buttons until the screen flickers. Release the buttons and the screen will go blank. Wait another 30 seconds and restart.

Fixed wing aircraft (F-4J, F-4S), Fighter Squadrons: VF-171, VF-31, VF-103.
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‎10-15-2017 13:33

In response to VF31AE3

‎10-15-2017 13:33

Ive tried this! It doesnt turn off! REALLY frustrated. Went to Hawaii last month could not the stupid thing to go to the correct time. Today I went from Los Angeles to Utah, need to go ahead one hour. I synced, tried to re start, NOTHING!!!!

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‎10-15-2017 17:39

In response to fmichell

‎10-15-2017 17:39

@fmichell One last thing to try is letting the battery drain to zero then charging and restarting. Good luck.

Fixed wing aircraft (F-4J, F-4S), Fighter Squadrons: VF-171, VF-31, VF-103.
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‎10-15-2017 18:12

In response to VF31AE3

‎10-15-2017 18:12

thanks, called customer support and got it figured out!!
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‎10-16-2017 03:44

In response to fmichell

‎10-16-2017 03:44

I have the same issue the restart did not work, so you suggest call them?

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‎10-16-2017 12:02

In response to ffinette

‎10-16-2017 12:02

Thanjs, I did yesterday !! All is well, I think!!
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