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Surge won't sync to my Fitbit app

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‎05-02-2021 11:00 - last edited on ‎10-21-2021 08:14 by Fitbit Moderator

‎05-02-2021 11:00 - last edited on ‎10-21-2021 08:14 by Fitbit Moderator

It dosen't work for me! I am really dissapointed I just got my fitbit in late january and I can't sync it.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

‎05-02-2022 18:51

‎05-02-2022 18:51

Hi @glimmer35 see

Why won't my Fitbit device sync?

Also try clearing the Fitbit App's cache, or the phones cache. 

Best Answer

‎06-11-2022 20:14

In response to Rich_Laue

‎06-11-2022 20:14

Just saying clear the cache is of no help when you don't explain how to clear the cache. 

Best Answer

‎06-14-2022 10:58

In response to sdlombardi

‎06-14-2022 10:58

That really depends on what phone a user has, and when asking for help with a phone, it usually is helpful to include the phone model. 

I suggest Google @sdlombardi, 

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