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Surge won't update time in new timezone

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‎09-19-2019 00:07

‎09-19-2019 00:07

Essentially the watch is stuck on the old timezone which I left. I have used the watch abroad and after a sync it would update the time correctly. However since I have arrived in Korea 2 weeks ago it has not updated not matter what I do.

 

I have used both the android and iOS app to sync each time. I have used the advance setting for the Automatic zone, and did sync. When that didn't work I selected the time zone manually and then synced. Neither method was successful.

 

This is very frustrating. Especially as I will be traveling frequently in the next few weeks.Any help or solution would be appreciated. 

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3 REPLIES 3

‎09-19-2019 22:49

‎09-19-2019 22:49

You can try to set the time using the GPS. Choose an exercise which requires a GPS, wait until it finds a signal and at that moment, it sets the clock.

However, due to the political situation in both Koreas, it might not work ... Post here what happened.

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‎09-22-2019 05:27

In response to Optron

‎09-22-2019 05:27

Thanks for the reply and I tried to set it via the GPS. It does lock on but at least for me the time is not changed. During the activity and after, it stays the same. 

 

I am considering downgrading the android app to a previous version and seeing if that will fix it. 

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‎09-23-2019 22:59

In response to kuma777

‎09-23-2019 22:59

So, it actually wants the correct time zone. Which the tracker cannot determine autonomously.

Well, there is an update of the app, dating a couple of days ago, with some bugs cleared out, so give it a try...

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