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Time

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‎01-11-2018 00:45

‎01-11-2018 00:45

 Noticed that my device is 15 minutes behind.

Cyril

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‎01-11-2018 09:41

‎01-11-2018 09:41

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that does not work:

On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to s different one. Sync it. Go back in and change it to the correct one and sync again


Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

Device will need to sync before it changes

Community Council Member

Wendy | CA | Moto G6 Android

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