help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Travelling with Fitbit Surge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-26-2017 13:52

‎03-26-2017 13:52

Hey I was just wondering, does the Fitbit Surge run without Bluetooth or mobile data. I am planning on travelling Europe on foot and don't want to drain my phone battery for it. I've read a few things on this forum about other fitbits storing data whilst offline. And I'm hoping it's the same with the Surge. Thank you 

Best Answer
0 Votes
2 REPLIES 2

‎03-26-2017 13:56

‎03-26-2017 13:56

I just turn the bluetooth on my phone off so it can't sync and turn it on when I am somewhere there is wifi to upload data.  I have had to restart the fitbit often to get it to start to sync again.

Best Answer
0 Votes

‎03-26-2017 14:31

‎03-26-2017 14:31

This is from the Surge manual:

 

Surge holds detailed minute-by-minute information for the most recent 7 days, and 30 days of daily summaries. Heart rate data is stored at one-second intervals during exercise tracking and at five-second intervals at all other times.

 

Your recorded data consists of steps taken, distance traveled, calories burned, floors climbed, active minutes, heart rate, and sleep tracked.

 

If you do not sync after 7 days then the oldest data will get overwritten.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer