06-18-2017 20:03
06-18-2017 20:03
The thing is my strap band was broken then I bought a replacement band which not include bluetooth antenna but while I was replacing my band somehow I lost the antenna which is the one suppose to fit in this place http://bit.ly/2rLlPp3 , I did not find it then I thought I might buy one antenna replacement on ebay or amazon but neither I succeed to find one, therefore I wonder if can I buy one replacement direct with fitbit?
Also I wonder if can I update my surge data into my fitbit account via cable if I decide assemble the strap bands without the bluetooth antenna?
06-18-2017 21:13
06-18-2017 21:13
Welcome to the forums
I'm really sorry but there are no replacement parts
Contact support for your options
Contact Support
http://help.fitbit.com/?cu=1
Hope to see you around the forums! Join in on the discussions forums!
Wendy | CA | Moto G6 Android
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06-19-2017 15:02
06-19-2017 15:02
Hi @LAOL. This link takes you to a FitBit Forum message board where this topic is debated. Read it and decide for yourself. Best of luck. https://community.fitbit.com/t5/Surge/Surge-Sync-through-Charge-Cable-in-PC/m-p/1460402#M52434
06-20-2017 07:19
06-20-2017 07:19
I have a surge laying around (warrant replacement). It's yours if you want it. All I need is a prepaid shipping box. Emujo
07-03-2017 21:17
07-03-2017 21:17
Hi Emujo - is your surge still available? I am happy to pay you for shipping it to India.
09-19-2017 06:19
09-19-2017 06:19
I pm'd you but you never replied. If you still want this let me know, otherwise it's going in the trash at the beginning of October. Emujo
10-13-2017 09:01
10-13-2017 09:01
Hi Emujo,
Did you toss the Surge? I'll provide a prepaid shipping if you still have it. Marlene
10-13-2017 10:41
10-13-2017 10:41
I still have it, another person wants it but nothing in stone. If I don't hear back by tomorrow then I will hold it for you.
10-13-2017 11:34
10-13-2017 11:34
Awesome...please let me know. Thank you.
10-13-2017 12:15
10-13-2017 12:15
@MarleneA wrote:Awesome...please let me know. Thank you.
I have a couple of old ones with the original straps (which are bubbled) and antennae intact; I'll be happy to send you one.
10-13-2017 13:34
10-13-2017 13:34
That would be awesome. How would you like to handle the shipping?
10-13-2017 13:45
10-13-2017 13:45
Send me a Private Message with your address and I'll send it to you. 🙂
10-16-2017 05:25
10-16-2017 05:25
Never heard back from the poster, this surge is in good shape, battery is the only problem, lucky to get one day out of it. It's yours if you want it. Emujo
10-19-2017 16:18 - last edited on 08-17-2021 09:19 by JuanJoFitbit
10-19-2017 16:18 - last edited on 08-17-2021 09:19 by JuanJoFitbit
Anyone have their surge with the antenna intact?
Still available?
Moderator edit: merged reply
10-23-2017 06:15
10-23-2017 06:15
Yes. Emujo
10-23-2017 15:39
10-23-2017 15:39
10-24-2017 03:40
10-24-2017 03:40
No charge, just send a prepaid shipping box back to your location and it's yours.
10-24-2017 13:52
10-24-2017 13:52
11-30-2017 22:34
11-30-2017 22:34
Do you still have an old fitbit surge that you're willing to give away? I'm also looking for a replacement bluetooth antenna.
Thanks!
12-01-2017 05:23
12-01-2017 05:23
You are the 4th person to ask for it, but no one has sent a prepaid shipping box for it yet. Other than the battery life (maybe 1 1 1/2 days) it's in good condition. PM me if you want it and I'll give you my address. Emujo