02-14-2017 00:05
02-14-2017 00:05
Just noticed that when I expand the steps/cals/km/etc screens on the app, and change to 1yr view, it appears to be a year behind. It currently shows that it is 2016.
Everything else is correct, I'm using auto time zone and my phone is showing the correct year, so something is up!
02-14-2017 06:02 - edited 02-14-2017 06:04
02-14-2017 06:02 - edited 02-14-2017 06:04
It's great to have you here in the Forums @Cos73! That's odd. I did the same that you did and got this display (see attached picture). It is the same with calories and distance.
It's giving me the information from last year, specifically from March 2016 until this month. Is this what you're getting. It'd be great if you post a screenshot of what you can see on your Fitbit App.
I'll be around!
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02-14-2017 07:22
02-14-2017 07:22
I've had my Fitbit Surge since late July last year, as you can see!
02-15-2017 09:44
02-15-2017 09:44
Hi @Cos73! Thanks for getting back. Wow! It's really weird that it shows 2016, it looks a like a bug to me, but thanks a lot for reporting it. If you already tried to log out and log back in from the App and this doesn't solve the issue; we might have to wait a for the next update of the Fitbit App to see if this helps. In the meantime, let me take the feedback and let's wait. These types of bugs are very unpredictable, sometimes the solution is very simple and other times the solution takes more time to develop. Hopefully, it will get resolve soon!
BTW good stats! I'll be around in case you have more questions!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.