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back-lights not working

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‎07-12-2017 18:44 - last edited on ‎07-13-2017 04:43 by Fitbit Moderator

‎07-12-2017 18:44 - last edited on ‎07-13-2017 04:43 by Fitbit Moderator

My Fitbit surge no longer lights up.

i have tried restarting numerous times all to no avail,everything else works,just no backlight.

Hoping you can help,

Brian

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎07-12-2017 21:53

‎07-12-2017 21:53

Welcome  to the forums!

 

How old is it? Could be on it last legs. If restating is not helping then contact support to see what they can do for you.

 

Use Help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-13-2017 00:11

In response to WendyB

‎07-13-2017 00:11

Hi Wendy,
Thanks for your reply,my surge is only 6 months old,but now live in another country,so cannot exchange.
Thanks anyway,
Brian.

Sent from my iPad
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