call notifications work but texts do not

[NikiH]

I set up my Surge notifications in accordance with instructions but only call notifications are working on the watch. Does anyone have any recommendations or troubleshooting for this issue?

[Anna1118]

did you try to restart your surge?

[mau2374]

I have Message+ (Verizon text app) and a new Fitbit Surge I bought today... the text feature is not working. I reverted to stock android S6 messenger and that also does not work (i have already done the resetting, pair again, Un pair, delete, hokey-pokey etc restart blah blah) and nothing is working to be able to read my texts on the fitbit. I paid a lot of money for this device and I got it because of this feature over other devices. Why can't this issue seem to be corrected or addressed. I have been reading troubleshooting and threads since September with no resolution. Has ANYONE fixed this and perhaps I missed an article? Mine only says "1 new message" but is not readable/clickable.

[NikiH]

@Anna1118 I have tried that several times.  I was having swipe issues, as well, but the restart seems to resolve that when that happens.  However, it has not corrected the text notification problem.