disappearing screen

[SAN26]

My disappearing screen has continued to get worse. During last nights run there was only a small strip left, so i couldn't read any information and regularly went completely. This morning I can get most of the screen back by swiping to the next screen, but this wouldn't work during the run. Any ideas?

[SteveH]

If it's a software glitch then trying a restart might help:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries as it doesn't always work.

However, if it's a hardware problem then contacting customer support is your best bet:

contact.fitbit.com

If they can't fix it then they usually offer a replacement if you are still under warranty or a discount towards a new tracker if you are out of warranty.

[SAN26]

I've tried a few restarts during the last week - now thinking about letting it power right down before restarting?

Sent from my iPhone

[SteveH]

It's got to be worth a try in the situation (but I don't think I'd put any money on it working)