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when i go to exerise it say (NO SHORTCUTS SET ON MOBILE OR WEB) how do i do that 

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On mobile app touch the gray index card at the top right of the tile screen

touch the pic of your surge

touch "execise shortcuts" to the bottom of the list

use the + sign to add exercise shortcuts and touch hold and drag to reorder

touch and swipe left rapidly to delete

 

hope this helps, welcome to forums @lucy101 🙂

 

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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i'm doing the surge by my pc, 

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Of course.

 

At fitbit.com, click the gray'd gear in the upper right

click the pic of your surge

scroll down to exercise shortcuts, click edit.

Remember to hit the "submit" button when everything looks as you'd like

Next time you sync your shortcuts will be there on your Surge

(if you had a mobile you could touch and pull down on the App screen to force a sync)

If you are using fitbit connect, if you click the connect icon on the tray "sync now" may still be a choice - been a longgg time since I used it, fingers crossed.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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thank you i did it, 

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