Re: red light on fitbit surge - Fitbit Community

Join us on the Community Forums!

Community Guidelines

The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Learn the Basics

Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.
Join the Community!

Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

red light on fitbit surge

Replies are disabled for this topic. Start a new one or visit our Help Center.

jak3895

2 0 0

red light appeared on the right side of my watch today??????

Best Answer

2 REPLIES 2

WendyB

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

35657 3227 29581

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

jak3895

2 0 0

Turning it off three times didn't work.....customer service could only help with a discount to purchase new watch.

Watch still syncs, battery charges but seems to deplete quickly.

Best Answer