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resetting surge

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‎09-22-2016 18:29

‎09-22-2016 18:29

Ive just recieved a new surge and want to sell the old one, how do i reset it ready for a new owner 

thanks 

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‎09-22-2016 22:51 - edited ‎09-22-2016 22:52

‎09-22-2016 22:51 - edited ‎09-22-2016 22:52

it will be when the new owner links it to his account

don't forget to unlink it from your's

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‎09-23-2016 06:03

In response to SunsetRunner

‎09-23-2016 06:03

Welcome to the Fitbit Community @cassie5555, hope you're doing great! Smiley Very Happy  It's possible to Factory Reset your tracker.


This erases any tracked data (on the tracker) since the previous sync. If possible, make sure the tracker recently synced to your account.

 

In addition it's possible to unlink the tracker manually from your account when desired on your account settings. There's a option to remove the tracker from the account on the bottom of the devices settings page (Fitbit.com), click the link above to open the tracker settings page.

 

Afterwards when the new owner links the Fitbit to their account there's anything to worry about as my friend @SunsetRunner said. 

 

Enjoy the weekend guys! 

 

Maria | Community Moderator, Fitbit


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