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run mode

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‎05-27-2017 14:09

‎05-27-2017 14:09

cannot get my run mode up

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1 BEST ANSWER

Accepted Solutions

‎05-27-2017 14:29 - edited ‎05-27-2017 14:33

‎05-27-2017 14:29 - edited ‎05-27-2017 14:33

reset your surge

  1. Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim.
  2. Let go of the buttons.
  3. After your screen turns completely off, wait 10 seconds and press the Home (left) button to turn your Surge back on.

sync your surge and try again

 

Is it there now?

 

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎05-27-2017 14:29 - edited ‎05-27-2017 14:33

‎05-27-2017 14:29 - edited ‎05-27-2017 14:33

reset your surge

  1. Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim.
  2. Let go of the buttons.
  3. After your screen turns completely off, wait 10 seconds and press the Home (left) button to turn your Surge back on.

sync your surge and try again

 

Is it there now?

 

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer
0 Votes