surge rejecting pair solved

[SunsetRunner]

surge rejecting pair 

-------------------------

I had this problem with my surge. So all I did was delete device from my phones app and repaired it work straight away

-------------------------- 

Make sure bluetooth is on before you start to do this.

------------------------------------------------------------------------

Go to the devcie on the app and replace it. Once it starts hold power botton for 3 seconds till code comes up on device and type the code in when you see it. Away you go all done

hope this helps peoples

[MarlenS]

Welcome @SunsetRunner, it's awesome to see you as a Community member! 

I moved this post from the Charge to the Surge board so this can help other Fitbitters with the same concern. I want to thank you for the awesome steps you provided to fix the syncing issue, I'm sure that this will help other users to fix their issue. If you have time please check our Discussions board where you will find other members sharing their experiences and tips for an active lifestyle.

Keep up the super stepping!