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Achu not working

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‎05-01-2019 15:16

‎05-01-2019 15:16

Achu has not changed the percentage since I set it up.   Staying at 65%.  I have recorded almost every day and multiple sicknesses.  Seems not to be working.  Help?

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‎05-02-2019 05:07

‎05-02-2019 05:07

Hello @zennode.

 

Thanks for bringing this up. Let me help you figure out what is going on.

 

In this case I'd like to recommend that you try to follow the steps listed in this help article to disconnect the apps and then connect them again. That should help in getting everything to work and syncing correctly.

 

Let me know if you have any further questions on the matter.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎05-02-2019 05:09

In response to LanuzaFitbit

‎05-02-2019 05:09

I have tried this.  It is not an issue with syncing it is an issue with ACHU.  

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‎05-03-2019 11:17

In response to zennode

‎05-03-2019 11:17

Hello @zennode.

 

Thanks for taking the time to try those steps! 

 

In this case I's like to recommend that you try getting in touch with Achu directly. You can click here to go to their contact page. They should be able to check on what is going on.

 

Feel free to reach out if you need any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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