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Alta and We

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‎05-29-2016 12:54

‎05-29-2016 12:54

New Alta is not tracking with WW . No steps showing
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3 REPLIES 3

‎06-12-2016 05:24 - last edited on ‎03-25-2025 09:20 by Fitbit Moderator

‎06-12-2016 05:24 - last edited on ‎03-25-2025 09:20 by Fitbit Moderator

Hi there @Seasidej. Welcome to the Fitbit Community! 😄

Please take a look at my post here about a similar problem and try the suggestions to see if that helps.

Let me know how it goes!

Ferdin | Community Moderator, Fitbit

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‎06-12-2016 07:25

In response to FerdinandFitbit

‎06-12-2016 07:25

Just got a new phone and when I connected to WW it synced ok. Problem seems solved so far. Thanks for replying.

Judy Dillard
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‎06-12-2016 08:05 - last edited on ‎03-25-2025 09:19 by Fitbit Moderator

In response to Seasidej

‎06-12-2016 08:05 - last edited on ‎03-25-2025 09:19 by Fitbit Moderator

Great to hear @Seasidej. If anything comes up, let us know! 😄

Happy stepping!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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