08-29-2018
16:09
- last edited on
08-30-2018
08:33
by
AlejandraFitbit
08-29-2018
16:09
- last edited on
08-30-2018
08:33
by
AlejandraFitbit
The Fitbit skill on Amazon echo allows me to link to my Fitbit account but it does not work or does not give any details when I ask. Alexa, ask Fitbit how I am doing today or use any other command. I selected full access in the skill settings but it does not provide any data.
Moderator edit: subject for clarity
08-30-2018 12:04
08-30-2018 12:04
Welcome to the Forums @SunsetRunner.
Let me help you out!
It is possible that there was some issue with the skill or the connection itself. Let's try to disable the skill and then enable it once more and give it another try. You can find steps to do by clicking here.
Let me know if you have any further questions.
08-31-2018 13:21
08-31-2018 13:21
Unfortunately that did not help. I tried it already numerous times and disabled and linked again, gave access to all details but no success.
It looks like properly connected but Alexa does not provide any details from my fitbit
09-07-2018 07:05
09-07-2018 07:05
Hello @SunsetRunner.
Thanks for giving that a shot and letting me know that it didn't work.
In that case I'd recommend that you try getting in touch with Amazon support directly so that they can help you out. I'm sure that they will be more than happy to lend you a hand.
Let me know if you have any further questions.