help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App showing wrong calories in

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-05-2016 04:06

‎10-05-2016 04:06

My Fitbit app on my iPhone is linked to MyFitnessPal but the Fitbit app is showing the wrong amount of calories I've consumed.. I've consumed 1,120 and the Fitbit app is showing I've consumed 1,641 calories..
how can I fix this?!
I've disconnected the 2 apps, turned my phone on and off and I deleted and redownloaded the Fitbit app and nothing is fixing it!!
Best Answer
0 Votes
1 REPLY 1

‎10-07-2016 15:27

‎10-07-2016 15:27

@Kasisbest Welcome to the Community! Thanks for the troubleshoot you've done. I would like you to try doing this procedure to make sure, you have set the same amount of calories in both applications. If after trying it, you're still getting a discrepancy then provide me with a screenshot of what you're seeing. 

 

Keep me posted! Smiley Happy

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes