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Blaze whatsapp notifications are not readable

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‎08-23-2016 21:56

‎08-23-2016 21:56

Hi,

     When I receive whatsapp notifications on my blaze , it doesn't tell me who sent message and what is the message. Blaze just says "New Message" and when I tap on that nothing happens. Any idea?

 

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4 REPLIES 4

‎08-25-2016 04:34

‎08-25-2016 04:34

A warm welcome to the Community @RaviVidap. Could you please tell me which phone you have? In the meantime, I recommend checking if your phone is a compatible mobile device and follow the restart procedure.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-25-2016 21:42

In response to AlejandraFitbit

‎08-25-2016 21:42

I am using xiaomi redmi 1s phone.

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‎08-26-2016 06:59

In response to RaviVidap

‎08-26-2016 06:59

Thanks for the information @RaviVidap. Your phone is not compatible and that's why you might be having problems with some features, as recommended before, keep an eye on our list of compatible mobile devices. Keep in mind that you can always sync with a computer or compatible phone.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-26-2016 11:27

In response to AlejandraFitbit

‎08-26-2016 11:27

normally the blaze is only displaying the message as sent to fitbit.. What does the notifacatuin displayed on the phone show? 

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