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Challenge Runner

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‎09-01-2017 08:23

‎09-01-2017 08:23

My company has launched a company wide step challenge and is using Challenge Runner.  I was not able to authorize my fitbit to allow them to grab my data.  Any suggestions?

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‎09-01-2017 10:32 - edited ‎09-01-2017 11:30

‎09-01-2017 10:32 - edited ‎09-01-2017 11:30

What message did you receive?  Password/authorization failed?

My initial authorization failed but I see that I am logging steps now.

Sign on the challenge runner, hover above your name at the top then select profile.

Does it ask you to authorize there?

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‎09-08-2017 04:56

In response to JimCrisco

‎09-08-2017 04:56

I was able to authorize and according to instructions provided, I was to be directed to fitbit website to allow challenge runner to grab data.  Never got to this step.  However, it may be working now (still waiting to see)

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