12-30-2020 13:13
12-30-2020 13:13
Does anyone else have issues getting their Fit Bit app to sync with the Challenge Runner app? Support from Challenge Runner said it is strictly a Fit Bit problem, and they cannot do anything about it.
Answered! Go to the Best Answer.
Best Answer09-28-2022 14:13
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-28-2022 14:13
Hi there @andibolander. Welcome to Community Forums.
I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.
Also if you want you can add a Feature Suggestion so our team can consider it for future developments.
Or if you'd like to contact our Support Team or the third party customer service for more information.
Hope this helps.
Best Answer09-28-2022 14:13
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-28-2022 14:13
Hi there @andibolander. Welcome to Community Forums.
I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.
Also if you want you can add a Feature Suggestion so our team can consider it for future developments.
Or if you'd like to contact our Support Team or the third party customer service for more information.
Hope this helps.
Best Answer