Charge 2 Workouts dont sync with Pact (app)

[SmitaS]

Hi, does anyone use the Pact app for their workout committments. I have been and the Pact only syncs steps with Fitbit - so if you do a 30 - 45 workout which is permissible under the 'Pact' it doesnt sync and the Pact doesnt show completed. 

Pact has suggested that I use Runkeeper to track any activities other than steps if i want them to be auto -synced with the Pact App. Just wondering if Fitbit can do something about this? I am more of a one App person - and love my Charge 2 - dont want to multi-track with Fitbit and Runkeeper etc. 

[Rich_Laue]

Hello @SmitaS when i go to 

https://www.fitbit.com/partnership/detail?id=28 

It looks as if it should sync your workouts of at least 30 minutes or 10,000 steps.

My suggestion would be to get PACT to get in touch with Fitbit. The fix for this problem has to start with the 3rd party app, in this case it is PACT. Fitbit will be more than happy to help PACT in getting this resolved.

[SmitaS]

@Rich_Laue Thanks! I have written to Pact several times over the past few weeks to correct the workouts added to my Pact - sent them screenshots etc. or my workouts and pointed out this issue- but it seems they are not considering improving their FitBit integration anytime soon! Looks like things are just like this for the time being... 

[Rich_Laue]

I'll see if my Fitbit gontacts csn do something.

Fitbit does sync with Runkerper but it is only steps.

I noticed that for activities to sunc to Strava, the user needs to be using the connected GPS.

You dont say how you are recording your activity, but if your not, please try with GPS. 

[SmitaS]

Hi, I always use GPS to track my activities - but even if the run/ walk
meets all the other criteria, the workout doesn't sync to Pact. Pact also
also written as much to me - saying that they can only sync steps with
fitbit app - for workouts I should use Runkeeper.

Also unless things have changed since I checked last, even runkeeper
workouts dont get updated to the Fitbit app, only the other way around -
i.e. Fitbit data gets updated to Runkeeper.. I had tried to sync my
runkeeper to Fitbit when I got my Charge 2 a few weeks back!

Only myfitnesspal for its food diary seems to have complete integration
with Fitbit - that works very well!

If Fitbit can integrate with Pact - and even Runkeeper- it would be just
great!!

[SunsetRunner]

Fitbit provides a free and open API for 3rd party app developers to utilize to integrate your Fitbit stats with their apps. Fitbit does not in any way work on the integration. It is up to the 3rd party app developer to determine what they will and will not allow into their app and vice versa. If you are not getting any assistance from them it is because they have decided this is how they want the integration to work. Sometimes you can get around this by connecting your Fitbit account to another app that also integrates with them, but I have no info on what apps they integrate with.

[SmitaS]

Thanks! this is useful to know - Ill try writing to Pact about this!