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Connecting Fitbit to Facebook

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‎05-04-2016 12:37

‎05-04-2016 12:37

I'm using the Fitbit app on a PC.  When I try to "Invite Friends" and choose to do it through Facebook, I get a red button that says "Connect Facebook".  When I click on that I get an error message that says "Not logged in: You are not logged in.  Please login and try again."

I am logged in.  Does anyone know what the problem could be?  Thanks in advance for your help!

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21 REPLIES 21

‎09-04-2016 20:37

In response to MariamV

‎09-04-2016 20:37

This issue is still a problem for me.  in the Window Mobile 10 Fitbit app when I choose to Connect Facebook I recieve the error: Not Logged In: You are not logged in. Please login and try again.

However I am logged in to facebook.

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‎09-05-2016 16:16

In response to eubanksae

‎09-05-2016 16:16

@eubanksae welcome to the Community! Could you please post a screenshot of the error message please? That will provide me with a better insight of what the issue is. Thanks for bringing this up to my attention. Hey, just out of curiosity, have you tried connecting to Facebook through any other mobile device or computer? Keep me posted! Cat Very Happy

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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