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Connection to Runkeeper

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‎01-06-2017 00:31

‎01-06-2017 00:31

It is said that the data will run FROM Fitbit to Runkeeper, but when I jut connected, it happened the other way around. I have note been using Runkeeper since October bit, while as my Fitbit has been with me every day. Now it seems that I haven't had any actitty since 22nd October. How come?

 

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‎01-12-2017 12:16

‎01-12-2017 12:16

Welcome to the Community @HildeBG! Yeah, It's one way integration with Runkeeper and Fitbit will sync steps, calories, sleep and weight. 

 

Can you please double check that there's no other third-party app that may be syncing that information to Fitbit? Also, even if the data syncs to Runkeeper it should also stay on Fitbit.com. Please check your data in Fitbit.com/activities choose week or month and the bars should show if there's information in those days. 

 

Hope this helps. Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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