help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Difficulties connecting Fitbit to Virgin Pulse

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-13-2021 02:21 - last edited on ‎12-07-2021 09:06 by Fitbit Moderator

‎04-13-2021 02:21 - last edited on ‎12-07-2021 09:06 by Fitbit Moderator

Trying connect Fitbit to virgin pulse? Keeps saying password or if not correct? But it’s correct can sign in on Fitbit??

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-13-2021 19:11 - edited ‎04-13-2021 19:13

‎04-13-2021 19:11 - edited ‎04-13-2021 19:13

Welcome to the Fitbit Community, @James729.

 

Thanks for the information provided.

 

To connect your Fitbit account to Virgin Pulse, please follow these instructions. Whether you continue experiencing difficulties, please tell me if you are getting the error when entering your Fitbit account password or your Virgin Pulse password?

 

If it's your Virgin Pulse password you can reach out their customer support.

 

I moved your post to Third-Party Integrations board because it is more related to the topic.

 

See you around.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes