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Versa 2 won't connect to the remote Camera app

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‎04-11-2021 11:10 - last edited on ‎08-19-2021 16:43 by Fitbit Moderator

‎04-11-2021 11:10 - last edited on ‎08-19-2021 16:43 by Fitbit Moderator

My Versa 2 will not connect to the remote camera app. Just continuously says connecting. Any ideas?

 

Moderator Edit: Clarified subject

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‎04-11-2021 11:33

‎04-11-2021 11:33

Hi @vickistanley - Who developed the remote camera app? Did you find it in the Fitbit apps?  Is this the app you are asking about?  If so, I was able to find this page of FAQs. Hope it helps. 

 

I’m moving your post to the third party forum where you may be more likely to get some answers from other users. It would help is you answer my post with more detail like - the name of the app ... maybe a screen shot?

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2 REPLIES 2

‎04-11-2021 11:33

‎04-11-2021 11:33

Hi @vickistanley - Who developed the remote camera app? Did you find it in the Fitbit apps?  Is this the app you are asking about?  If so, I was able to find this page of FAQs. Hope it helps. 

 

I’m moving your post to the third party forum where you may be more likely to get some answers from other users. It would help is you answer my post with more detail like - the name of the app ... maybe a screen shot?

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‎04-13-2021 05:12

In response to SunsetRunner

‎04-13-2021 05:12

It is that app. Thank you for the advice

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