01-15-2018 08:18
01-15-2018 08:18
I previously had a MyFitnessPal account (several years ago) to which my Fitbit Flex was synced. The account is so old, I no longer know login information. I've had a new MyFitnessPal account for about a year. I'd like to sync my Flex, but it won't let me since it is still linked to the old account.
Anyone know how I can disconnect from the old account so I can link to the new one?
01-16-2018 07:13
01-16-2018 07:13
Hi, @Spring7411! If you go into the settings on the web dashboard on the Fitbit side, you should be able to disconnect your old account from there.
MakMak | Community Council
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01-16-2018 07:20
01-16-2018 07:20
01-16-2018 07:40
01-16-2018 07:40
Here's a direct link: https://www.fitbit.com/user/profile/apps
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!
01-16-2018 09:18
01-16-2018 09:18
I had same problem. I went in and deleted my fitness pal account and created a new one and added my new fitbit device.
03-29-2018 21:47
03-29-2018 21:47
Thank you!!