01-17-2016 09:50
01-17-2016 09:50
I deleted some driving steps using the Fitbit bodge today as it added 500 odd steps for my journey out that I didn't do. I checked my Weightwatchers account and it has actually added the driving steps to the count instead of reducing the figure. I deleted and redid it on the Fitbit Dashboard a couple of times - and it doesn't even remove the deleted attempts so now I have four lots of stepsie - am 2000 steps over and so have too many Fitpoints on Weight watchers as a result! Not happy! Both Fitbit and Weight watchers seem to be so full of bugs in their software
01-17-2016 21:38
01-17-2016 21:38
It could be that the steps had already synced to WW before you removed them. I'm not site if there is any logic to tape Thos into consideration.
01-18-2016 08:06
01-18-2016 08:06
No, they hadnt. The steps went down correctly when they synced but it treats Driving like an activity that you earn points on, rather than one that removes steps
01-18-2016 08:14
01-18-2016 08:14
01-18-2016 08:38
01-18-2016 08:38
Yes I have told WW and Fitbit. I think tho Fitbit also need to fix their end as they are obviously recording the driving in activity format somewhere and it is being picked up by WW as an activity to credit.
Also, I entered an incorrect driving duration (10 hours instead of minutes) and deleted it immediately. I hadnt even opened WW at this stage. BUT WW hours later is crediting me 29 FITPOINTS for the deleted activity, even though the Fitbit dashboard cancelled it just fine straight away. It is like somewhere in the depths of Fitbit, they have not cancelled it properly and WW is picking it up!
As it is, it makes syncing the fitbit with WW unusable.